SMS/Text Messaging Privacy Policy
Enhanced Glass, LLC (“Company,” “we,” “us,” or “our”) collects your phone number when you submit a form on enhanced-glass.com to provide you with services, including scheduling, estimates, billing reminders, and customer support. By providing your phone number and opting in, you consent to receive text messages from Enhanced Glass, LLC related to your inquiry, project, or account.
Information We Collect
When you opt in to SMS communications, we collect your name, phone number, and any information you voluntarily provide through our forms. We may also automatically collect technical information such as IP address and browser data through standard website analytics tools.
How We Use Your Information
We use your phone number and contact details to send you appointment confirmations, service updates, billing reminders, promotional offers, and to respond to customer service inquiries. We do not use this information for any purpose other than those disclosed here without your consent.
Consent and Opt-Out
Your consent to receive SMS messages is not a condition of any purchase. You may withdraw consent at any time by replying STOP to any message, calling us at 206-886-9999, or emailing contact@enhanced-glass.com. For assistance, reply HELP to any message.
Sharing of Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent will not be shared with third parties for purposes unrelated to providing you with the services connected to your opt-in. We may share your information with vendors who help us deliver our messaging services (e.g., SMS platform providers and telecom carriers) solely for that purpose.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain your contact and opt-in information for as long as necessary to provide services to you or as required by law, after which it is securely deleted.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at contact@enhanced-glass.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Enhanced Glass, LLC
13605 228th St SE, Snohomish, WA 98296
Phone: 206-886-9999
Email: contact@enhanced-glass.com